Kempinski Hotel Cancun

ex. The Ritz-Carlton, Cancun

Book Your Stay
2026-05-03
2026-05-04

Maximum period that can be booked is 30 days. Please enter alternative dates.

100

Kempinski Hotel Cancun 5*

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Valet parking

 24-hour services

24-hour reception

 Express check-in/ -out
 Swimming Pool

Heated swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness centre

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness centre

Solarium

Steam room

Full body massage

Head massage

Back massage

Waxing

Body scrub

Body wraps

Facial

Jacuzzi

Manicure

Pedicure


The exclusive 5-star Kempinski Hotel Cancun, situated within 25 minutes' walk of the modern Mayan Museum of Cancun, offers a year-round outdoor swimming pool as well as a fitness centre. The smoke-free hotel is located just 1.6 km from Playa Marlin White-Sand Beach and provides a banquet hall and a ballroom, making it an ideal venue for hosting group gatherings.

This Cancun hotel is near a boat dock and not far from the underwater museum "Museo Subacuatico de Arte". The stylish Kempinski Hotel is scattered amidst a casino, a bar, and a marina, while the Luxury Avenue Cancun is only a 13-minute walk away. Nature lovers will appreciate the proximity to Playa Ballenas, which is 500 metres away. The accommodation also provides easy access to Playa - Beach, located approximately a 5-minute stroll away.

Kempinski Hotel Cancun welcomes guests to 363 rooms fitted with an air conditioner as well as high-speed internet. Also, there is a personal safe, a minibar, tea and coffee making facilities provided. Enjoy views of the pool, while staying at the hotel.

A buffet breakfast is available each morning at the property. Fantino restaurant specialises in European cuisine and features views of the ocean. The Kempinski Hotel Cancun invites guests to have a drink at a lounge bar.

  • Local attractions
  • El Rey mayan ruins
    3.7 km
  • Mayan Museum of Cancun
    2032 km
  • Oasis Arena
    1708 km
  • MUSA Underwater Museum
    2208 km
  • Dolphinaris Cancun
    191 km
  • Extreme Games Cancun
    961 km
  • H Roof
    197 km
  • Cancun Golf Club at Pok Ta Pok
    322 km
  • Airports
  • Cancun
    18 km

Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Toilet for disabled
  • Fire extinguishers
  • Key card access

Meals and drinks

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Activities and relaxation

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer
  • Pool with view
  • Shallow end
  • Make up services

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Meeting/ Banquet facilities
  • Fax/Photocopying

In the room

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Separate tub and shower
  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Important notice

Check-in: from 15:00 until 23:59
Check-out: until 12:00
  • Extra beds details
  • No cribs are available in a room.

Details & Rates



Please, select dates to see available rooms.

Gallery

Guest reviews

Frederick

stayed in 2021-10-28

9 / 10

plus

Fancy place, it was clean. Moreover, we parked our car on site. We stayed for 3 nights here, loved Zona Hotelera district. The beach nearby was nice and the view was priceless.

Robin

stayed in 2022-06-05

9 / 10

plus

Traditional hotel with incredibly attentive staff and marvellous breakfasts included. Lots of food in the venue, outdoor restaurant.

Gene

stayed in 2021-11-24

7 / 10

plus

Delightful staff, well-kept rooms, perfect views. The staff did all they can for a restful stay. The breakfast was great and there were lots of options. The pool was brilliant and I had good drinks in the outdoor bar.

Willie

stayed in 2021-08-25

8 / 10

plus

Staff was willing to help, room was airy and unique. The offered breakfast was savoury and included plenty of options. Generally everything was beautiful, nonetheless the bathroom was very tiny. An amazing beach, outstanding view.

William

stayed in 2022-01-05

8 / 10

plus

The property is old-fashioned and the staff is attentive. Amazing breakfast, lots of food and beverages.

Mark

stayed in 2022-05-28

8 / 10

plus

I enjoyed the attitude of the polite staff. There was lots of amazing meals. No complaint, thank you very much for a THOROUGHLY ENJOYABLE stay.

Edward

stayed in 2021-03-28

8 / 10

plus

Dedicated staff, absolutely perfect location. Room was extremely comfy, pretty. Exceptionally good breakfast, courteous service. Fairly clean and relaxing hotel in Venue district. I visited the sushi bar and loved the complimentary drinks. Pool was heated and beds were comfy.

Stephen

stayed in 2021-12-28

9 / 10

plus

Liked this place, it was fairly clean and had terrific staff and rooms. The room had central heating, a mini bar fridge and a sitting area plus smoke detectors, provided for safety measures. The early check-in process too. All in all an exceptional stay, the venue met my needs.

minus

No.

Anne

stayed in 2021-06-25

7 / 10

plus

We loved lobby, it was great.

minus

Some people working there were dreadful.

Alan

stayed in 2021-07-24

8 / 10

plus

Exciting and spotless place with approachable staff. Smooth check-in and impeccable customer service.

Neal

stayed in 2021-04-08

7 / 10

plus

Perfect stay. Everything there was very good, including staff and rooms. It was very close to Playa Ballenas.

Rodney

stayed in 2020-05-22

9 / 10

plus

Totally a wonderful experience. Breakfast food was great.

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Book Your Stay
2026-05-03
2026-05-04

Maximum period that can be booked is 30 days. Please enter alternative dates.

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Kempinski Hotel Cancun, Mexico

Retorno Del Rey 36, Cancun, Mexico

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