Kempinski Hotel Cancun

ex. The Ritz-Carlton, Cancun

Book Your Stay
2026-01-31
2026-02-01

Maximum period that can be booked is 30 days. Please enter alternative dates.

100

Kempinski Hotel Cancun 5*

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Valet parking

 24-hour services

24-hour reception

 Express check-in/ -out
 Swimming Pool

Heated swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness centre

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness centre

Solarium

Steam room

Full body massage

Head massage

Back massage

Jacuzzi


Positioned within 25 minutes' walk of the Interactive Aquarium Cancun and just 1.2 km from the Kukulkan Avenue, the exclusive 5-star Kempinski Hotel Cancun presents a private art gallery. Located just a few steps from the Dolphinaris Cancun, the smoke-free hotel boasts seafood cuisine served at the onsite à la carte restaurant.

The stylish hotel puts you in the very heart of Cancun, 750 m from such entertainment sites as the dinner theater "Backstage Theatre". Guests can visit Playa - Beach, which is merely a 5-minute walk away, and Mayan Archaeological Museum of Cancun which is approximately a 10-minute drive from the luxurious Kempinski. The luxury property is scattered among many sights including a casino, a bar, and a marina. Along with other cultural attractions the Cancun Wax Museum is nestled 2.4 km from this Cancun hotel. Also, a boat dock is located near the grand Kempinski Cancun.

Overlooking the ocean, the 363 rooms are appointed with an air conditioner, as well as modern facilities such as high-speed internet. Also, there is a personal safe, a minibar, tea and coffee making facilities provided.

A buffet breakfast is available each morning at the accommodation. Guests can try dinner, usually served at one of the on-site restaurants, for example at DLounge. Kempinski Hotel Cancun has a lounge bar with a wide range of refreshing drinks.

  • Local attractions
  • El Rey mayan ruins
    3.7 km
  • Avenida Kukulkan
    1.1 km
  • Luxury Avenue
    1000 m
  • Playa Ballenas
    1 km
  • H Roof
    200 m
  • Luxury Avenue Shopping Mall
    950 m
  • Dolphinaris Cancun
    250 m
  • Cancun Golf Club at Pok Ta Pok
    350 m
  • Airports
  • Cancun International Airport
    19 km

Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Toilet for disabled
  • Fire extinguishers
  • Key card access

Meals and drinks

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Activities and relaxation

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer
  • Pool with view
  • Shallow end

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Meeting/ Banquet facilities
  • Fax/Photocopying

In the room

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Separate tub and shower
  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Important notice

Check-in: from 15:00 until 23:59
Check-out: until 12:00
  • Extra beds details
  • No cribs are available in a room.

Details & Rates



Please, select dates to see available rooms.

Gallery

Guest reviews

Frederick

stayed in 2021-10-28

9 / 10

plus

Fancy place, it was clean. Moreover, we parked our car on site. We stayed for 3 nights here, loved Zona Hotelera district. The beach nearby was nice and the view was priceless.

Robin

stayed in 2022-06-05

9 / 10

plus

Traditional hotel with incredibly attentive staff and marvellous breakfasts included. Lots of food in the venue, outdoor restaurant.

Gene

stayed in 2021-11-24

7 / 10

plus

Delightful staff, well-kept rooms, perfect views. The staff did all they can for a restful stay. The breakfast was great and there were lots of options. The pool was brilliant and I had good drinks in the outdoor bar.

Willie

stayed in 2021-08-25

8 / 10

plus

Staff was willing to help, room was airy and unique. The offered breakfast was savoury and included plenty of options. Generally everything was beautiful, nonetheless the bathroom was very tiny. An amazing beach, outstanding view.

William

stayed in 2022-01-05

8 / 10

plus

The property is old-fashioned and the staff is attentive. Amazing breakfast, lots of food and beverages.

Mark

stayed in 2022-05-28

8 / 10

plus

I enjoyed the attitude of the polite staff. There was lots of amazing meals. No complaint, thank you very much for a THOROUGHLY ENJOYABLE stay.

Edward

stayed in 2021-03-28

8 / 10

plus

Dedicated staff, absolutely perfect location. Room was extremely comfy, pretty. Exceptionally good breakfast, courteous service. Fairly clean and relaxing hotel in Venue district. I visited the sushi bar and loved the complimentary drinks. Pool was heated and beds were comfy.

Stephen

stayed in 2021-12-28

9 / 10

plus

Liked this place, it was fairly clean and had terrific staff and rooms. The room had central heating, a mini bar fridge and a sitting area plus smoke detectors, provided for safety measures. The early check-in process too. All in all an exceptional stay, the venue met my needs.

minus

No.

Anne

stayed in 2021-06-25

7 / 10

plus

We loved lobby, it was great.

minus

Some people working there were dreadful.

Alan

stayed in 2021-07-24

8 / 10

plus

Exciting and spotless place with approachable staff. Smooth check-in and impeccable customer service.

Neal

stayed in 2021-04-08

7 / 10

plus

Perfect stay. Everything there was very good, including staff and rooms. It was very close to Playa Ballenas.

Rodney

stayed in 2020-05-22

9 / 10

plus

Totally a wonderful experience. Breakfast food was great.

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Book Your Stay
2026-01-31
2026-02-01

Maximum period that can be booked is 30 days. Please enter alternative dates.

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Kempinski Hotel Cancun, Mexico

Retorno Del Rey 36, Cancun, Mexico

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